Refund Policy
Last updated: June 22, 2026
MVGG LLC – MetaVision Global Group LLC (“MetaVision Global Group,” “MVGG,” “we,” “us,” or “our”) offers digital products, downloadable articles, educational materials, and related online resources through this website.
This Refund Policy explains how refunds, cancellations, access issues, duplicate payments, and digital product delivery problems are handled when you purchase from MetaVision Global Group.
By purchasing any product or service from this website, you agree to this Refund Policy.
1. Company information
Business name: MVGG LLC – MetaVision Global Group LLC
Business address: 1209 Mountain Road Pl NE Ste R, Albuquerque, NM 87110 United States
Email: hi@metavisionglobalgroup.com
Phone / WhatsApp: +34 624 65 60 93
EIN: 41-3131078
2. Digital products
Most products sold on this website are digital products.
These may include:
• Downloadable articles
• PDF files
• Educational guides
• Wellness and lifestyle resources
• Digital documents
• Online educational materials
Because these products are delivered electronically, they are considered delivered once access has been granted, the download link has been provided, or the file has been made available through your account, order page, or confirmation email.
3. General refund policy
Due to the digital nature of our products, all sales are generally final once the product has been delivered or access has been granted.
We do not usually offer refunds simply because:
• You changed your mind after purchase
• You no longer want the product
• You purchased the wrong item by mistake
• You did not read the product description before purchasing
• You downloaded or accessed the digital material
• The product did not meet a subjective expectation after access was granted
Before completing a purchase, please review the product title, description, price, and checkout details carefully.
4. Cases where a refund may be considered
Refunds may be considered in limited situations, including:
• Duplicate purchases of the same digital product
• Accidental double charges
• Technical delivery problems that we are unable to resolve
• Incorrect file delivery caused by our system
• Other situations where a refund is required by applicable law
Each refund request is reviewed individually.
Submitting a refund request does not guarantee that a refund will be approved.
5. Technical access or download problems
If you have a problem accessing or downloading a digital product, please contact us first so we can help resolve the issue.
Common issues may include:
• Missing confirmation email
• Broken or expired download link
• Account access problem
• Payment confirmation delay
• File download error
• Email address entered incorrectly at checkout
If the issue is technical and can be resolved, we will make reasonable efforts to provide access to the purchased product instead of issuing a refund.
6. How to request a refund
To request a refund, contact us at:
hi@metavisionglobalgroup.com
Please include:
• Your full name
• The email address used at checkout
• Your order number, if available
• The product purchased
• The date of purchase
• A clear explanation of the issue
We may ask for additional information to verify the purchase and review the request.
7. Refund review period
We aim to review refund requests within a reasonable period after receiving all required information.
If a refund is approved, the refund will usually be processed back to the original payment method.
Processing times may vary depending on your bank, card issuer, payment provider, or payment method.
8. Payment processor fees and timing
Payments may be processed by third-party providers such as Stripe, Link, Google Pay, Apple Pay, or other payment methods available at checkout.
Refund timing may depend on the payment provider and the financial institution involved.
We are not responsible for delays caused by banks, card issuers, payment processors, or currency conversion systems.
9. Chargebacks and payment disputes
If you have an issue with a purchase, we encourage you to contact us first so we can review and attempt to resolve the matter.
Opening a chargeback or payment dispute without first contacting us may delay resolution.
We reserve the right to provide transaction records, download records, account access information, and communication history to the payment provider in response to chargebacks or disputes.
10. Cancellations
Orders for digital products cannot usually be cancelled once payment has been completed and access has been granted.
If you placed an order by mistake and have not accessed, downloaded, or received the product, contact us as soon as possible at:
hi@metavisionglobalgroup.com
We will review the situation, but cancellation is not guaranteed.
11. Immediate access to digital content
By purchasing a digital product from this website, you understand that access may begin immediately after payment confirmation.
Where applicable law provides a right of withdrawal or cancellation, you acknowledge that immediate access to digital content may affect or limit that right once delivery has started, unless mandatory consumer protection law states otherwise.
12. No physical returns
Because our current products are digital, physical returns do not apply.
Digital products cannot be physically returned once delivered, downloaded, accessed, or made available.
If MetaVision Global Group offers physical products in the future, the applicable return conditions will be stated on the relevant product page or in a separate return policy section.
13. Services, consultations, or custom work
If MetaVision Global Group offers services, consultations, custom work, or personalized digital deliverables in the future, refund and cancellation terms may differ from those for downloadable products.
Any specific conditions will be explained on the relevant service page, checkout page, agreement, or confirmation communication.
Unless otherwise stated, fees for services already delivered, started, scheduled, prepared, or customized may not be refundable.
14. Promotional prices, discounts, and coupons
Products purchased with promotional prices, discounts, coupons, or limited-time offers are subject to the same refund rules as standard purchases.
If a refund is approved for a discounted purchase, the refund will be based on the amount actually paid, not the original full price.
15. Incorrect customer information
You are responsible for providing accurate checkout information, including your email address.
If you enter an incorrect email address or cannot access your order because of incorrect information, contact us so we can attempt to verify the purchase and assist you.
We are not responsible for failed delivery caused by inaccurate customer information, but we will make reasonable efforts to help once the issue is reported.
16. Unauthorized sharing or misuse
Refunds will not be issued where we reasonably believe there has been:
• Unauthorized sharing of digital products
• Attempted resale or redistribution
• Misuse of download links
• Fraudulent activity
• Abuse of refund requests
• Violation of our Terms and Conditions
We reserve the right to restrict access to digital products or customer accounts in cases of suspected misuse or unauthorized distribution.
17. Consumer rights
Nothing in this Refund Policy is intended to limit any mandatory consumer protection rights that may apply under the laws of your country, state, or place of residence.
If applicable law provides you with specific refund, cancellation, or consumer rights, those rights will apply where legally required.
18. Changes to this Refund Policy
We may update this Refund Policy from time to time.
Any changes will be posted on this page with an updated “Last updated” date.
Your continued use of the website or purchase of products after changes are posted means that you accept the updated Refund Policy.
19. Contact us
If you have any questions about this Refund Policy or need help with an order, you may contact us at:
MVGG LLC – MetaVision Global Group LLC
1209 Mountain Road Pl NE Ste R
Albuquerque, NM 87110
United States
Email: hi@metavisionglobalgroup.com
Phone / WhatsApp: +34 624 65 60 93
